After choosing your plan, you'll fill out a brief onboarding questionnaire to provide further information. If you wish, you can also schedule an onboarding call with your social media manager.

Next, you'll link your social media accounts to our platform. This enables us to schedule and publish the content you've approved on your pages.

Within seven working days, you'll get a month's worth of social media posts for review. We're happy to make any adjustments to content you're not satisfied with. Once you give your approval, we'll handle posting the content for you throughout the month.

Your designated account manager will pair you with a social media manager who specializes in your industry. While most of our team is located in the US. As a client, you'll have an account manager who serves as your primary contact and liaison between you and our team.

Our Content Specialists are all native English & Spanish speakers, ensuring that your social media content consistently appears as if you're personally posting each day. 

Our process is highly efficient. After you sign up, you'll fill out a comprehensive onboarding questionnaire. This helps us gather essential details about your company, target audience, branding, and any specific ideas you have for posts.

We conduct a thorough review of your website and social media channels to familiarize ourselves with your brand's voice and visual style. This enables us to maintain consistency in these areas if you desire. Additionally, we conduct industry-specific research to ensure the content we produce is of high quality and relevant to your audience.

The approach varies based on the client's existing content. For those with ample content, we primarily utilize what they already have. Conversely, for clients with limited content, our strategy often involves using premium stock photos or creating graphic-design focused posts that align with your brand. Ultimately, the specific approach is determined collaboratively with each client.

Absolutely, the content we create is tailored specifically for your brand or objective, encompassing various forms like images, videos, articles, and more.

Each piece of content is crafted from the ground up, rather than repurposing pre-existing materials, ensuring it aligns precisely with your brand's unique needs and objectives. This custom content serves diverse purposes, including marketing, branding, educational initiatives, or entertainment.

We'll definitely incorporate that into our planning. Our posts are strategically planned for an entire month ahead. If these elements are outlined in advance, we can seamlessly include them in the schedule. We routinely touch base with you five days before the start of the next month to discuss any specific content you'd like to add to the upcoming batch. However, for any urgent matters that require immediate posting, we recommend you handle those posts personally, while we focus on executing the pre-planned content.

Evolution DMA is located outside of Chicago, IL in the heart of the Midwest. 

We are currently support a team of in-house and subcontracted content creators to ensure we are giving you the fastest service at the best quality.

No, there's no need for passwords. You just link your social media accounts to our scheduling platform Synergy AI using our connection link. 

Right now we only support English and Spanish.

Certainly, you can. We welcome our clients to contribute their own content whenever they feel the need. Your level of involvement is entirely up to you; if you're too occupied to manage your social media, rest assured that we have your accounts well taken care of.

You have the flexibility to cancel on a month-to-month basis. However, we request that you cancel at least 5 days notice before the start of your next billing month, as that is the time we begin preparing your posts for the upcoming month.

Given the extensive manual effort involved in creating custom content for each client according to their specific brief, we are unable to provide refunds in any situation.

Evolution DMA does not guarantee specific outcomes, results, or the quality of content. We are, however, committed to making any necessary revisions that fall within the original parameters of the brief.

If you encounter technical issues with our scheduling platform, our team is ready to help. In cases where these problems persist, we advise clients to post the content themselves.

Your payment is for the creation of content. The service of posting this content on your behalf is an added bonus. Therefore, technical difficulties that prevent us from posting on your behalf do not qualify for a refund. In such scenarios, we recommend that you download the content we've created and post it yourself.

Reselling our services to agencies is a significant aspect of our business model. We provide a completely white-labeled social media management service, which you can offer to your clients at a higher price. To discover more about our social media management reseller program, please click here.